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Opus One Presents will be offering ticketholders the opportunity to obtain refunds on shows that have been postponed due to the unprecedented impact of the coronavirus. Refund requests will be honored for any postponed show, once the rescheduled date has been announced. Ticketholders will then have 30 DAYS to request a refund on all rescheduled shows. Refunds for Mr. Smalls Theatre tickets purchased directly from Mr. Smalls Cafe & Box Office, and Dave’s Music Mine will be processed at Mr. Smalls upon reopening. Refunds for Club Cafe tickets purchased directly from Club Cafe and Dave’s Music Mine can be requested by emailing feedback@clubcafelive.com

For shows that have already announced a rescheduled date, you will receive an email from the ticketing company starting on April 30 with instructions on how to refund your tickets. You will have 30 DAYS from the time the email is sent to you to request your refund. Tickets purchased AFTER the rescheduled date has been announced will not be eligible for this refund.

If your show hasn’t announced a new date yet, please hold on to your tickets. You will be receiving an email notification from the ticketing company when the show is rescheduled, along with information on how to request a refund should you choose not to attend the rescheduled event. Note that if you wish to attend the rescheduled show, your original tickets will remain valid for the new date.

Mr. Small’s Theatre

By Phone: 1-866-468-3401
Online: www.ticketweb.com/mrsmalls
Local Outlets: https://mrsmalls.com/ticketing/

Stage AE

By Phone: 1-800-745-3000
Online: http://www.ticketmaster.com/STAGE-AE-tickets-Pittsburgh/venue/180952
Local Outlets: In Person at the Stage AE Box Office

Club Cafe

By Phone: 1-866-468-3401
Online: www.ticketweb.com/clubcafe
Also Available: In Person at Club Cafe during all events

PPG Paints Arena, Carnegie Music & Lecture Halls of Oakland:

By Phone: 1-800-745-3000
Online: https://www.ticketmaster.com/

Benedum Center, Byham Theater:

By Phone: 1-412-456-6666
Online: https://www.trustarts.org/

About Opus One Productions

Opus One Productions is Pittsburgh’s premier concert promoter, producing more than 500 shows per year since 1997. Our concerts take place in the city’s top venues, including Mr. Smalls Theatre, Stage AE, Club Cafe, and the Cultural Trust theaters. Our acts span every genre of music, and showcase talent ranging from local bands to the top touring artists in the world.

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